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Help Center

Visit our Help Center for answers to frequently asked questions and learn more about Craftcloud.

Order Status

You can always get information about your order's current status in your account under "My Orders". If you don't have an account, use the link in your order confirmation.

Claims & Cancellations

If you have a claim on your order or simply want to cancel, please check the following articles.

Need a design created?

We have partnered with CADmore to offer you easy access to professional design services. Simply tell them your needs and they will create the perfect model!


Looking for help with taking your project to the next level? Our Manufacturing Success Team is here to help.


At Craftcloud, your insights drive our improvement. Whether it's a suggestion, an issue, or any other feedback, we're eager to hear from you and to enhance your experience!